Per customer service at 15:00 eastern today, the data "difficulties" being experienced are nationwide with multiple carriers. At this point, Sprint has no outage resolution time, and can provide no formal explanation as to the cause.
Personally, I've been able to access some select internet sites using the browser, but have not been able to use any applications which require a data connection, nor have I been able to download any new applications since I noticed the outage, about 24 hours ago.
My T-Mobile 8100 (texting only on basic prepaid) was fine since I can only text on it.
My T-Mobile 8120, however, was SLOW as dirt browsing on both WiFi and EDGE for about an hour which was 1-2PM Central. Email and text delivery were fine. Also, I couldn't connect to BeeJive and that's when I noticed something was wrong. It could have been down longer but I didn't notice it until 4 hours ago.
Last night I wiped the phone and reloaded my OS. Imagine my frustration at not being able to use the browser and having all sorts of connectivity problems. I was 95% sure I had a bad install, and wiped and reloaded again; this time checking all wireless settings, wifi settings, service books, hrt, tcp settings, you name it.
I searched around the net, no one was reporting outages [that I could find].
Still wasn't working this morning, I was uttering curses at my beloved BB.
Now I see there was an outage, everything is working fine now too. Just bad timing, lol.
__________________
-Klotar
Supervising Manager of the Department of Redundancy Department.
BlackBerry Certified Support Specialist
I'm from eastern Iowa and had problems as well. Sounds like everyone was having problems. I called our tech team and there were some network issues late Sunday through Monday. Looks like everything is working fine now.
Sprint - BB Data Outage - Raleigh, NC and others
Per customer service at 15:00 eastern today, the data "difficulties" being experienced are nationwide with multiple carriers. At this point, Sprint has no outage resolution time, and can provide no formal explanation as to the cause.
