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Old 04-03-2010, 08:16 AM   #1
gordon69
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Default hourglass (Clock) icon keeps showing up

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I just got my replacement bold 9000, loaded the latest OS on it. when I turned it on with the stock theme and icons it was lightening fast. Now whenever I want to switch between apps or tasks the hourglass (Clock) icon appears for a few seconds. How can I fix this? this is super annoying!
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Old 04-03-2010, 08:53 AM   #2
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Wirelessly posted (8520 (5.0.0.411))

How much free memory do you have? Look in Options>Status.
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Old 04-03-2010, 09:40 AM   #3
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Also, look at the appliations you have running. Close everything except the one you are using and try again.

Also pay attention to what applications are set to run in the background on exit or close. It would be best to turn that off in all applications for the time being, and test each app one at a time. But even better to completely exit or close every app when you are done unless you have one you need to leave running in background and (a) it doesn't cause severe performance issues and (b) doesn't use up your battery too fast.
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Old 04-03-2010, 11:26 AM   #4
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Also, go to options > memory tell us how much application memory you have. Also, you may want to clear the browser cache, run memory cleaner, do a battery pull, and clear the logs.
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Old 04-03-2010, 08:20 PM   #5
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i have 23.7 mb free space app memory. Device: 859 total, 856 free. Media card1.2gb free.

where is memory cleaner and how do I clear the logs? thanks alot guys!
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Old 04-03-2010, 08:30 PM   #6
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A read of the FAQ would turn up this: How do I free up memory on my device? - BlackBerryFAQ

However, I agree with aiharkness, sounds like you have too many apps open and using data/memory.
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Old 04-03-2010, 10:36 PM   #7
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ok, so if I hold down the blackberry button it shows which apps are running in the background. Right now I have Browser, messages, phone, bbm, home screen, visual voicemail. bugme! running. It seems like i cannot close any of these except Bugme. Is this how it should work?

thanks
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Old 04-03-2010, 10:51 PM   #8
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Go to the app and then close it via the menu button, don't exit out
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Old 04-03-2010, 11:03 PM   #9
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Phone, Browser, messages, bbm, home screen, and visual voicemail always run and you can't shut them down. Are you using a 3rd party theme?
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Old 04-04-2010, 07:39 AM   #10
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yes I am using a third party theme from bbtech called Green Tech
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Old 04-04-2010, 07:58 AM   #11
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Then try one of the stock themes and see if that makes a difference. If you've closed all apps and are still seeing the sluggish behavior, then the theme is probably the answer.
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Old 04-04-2010, 06:13 PM   #12
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dang, those stock themes are so bland and ugly... that blows :(
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Old 04-04-2010, 06:16 PM   #13
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And many 3rd party themes cause problems such as the one you're having. I don't know that's what's causing your problem but wouldn't you like to rule it out?
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Old 04-04-2010, 06:19 PM   #14
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Ditto. The suggestion to use/try a stock theme is troubleshooting. It is a test. If the device is fine, then you know your problem was the 3rd party theme. You can try another theme at that point, with the new knowldge you have.
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