[apehandle]

I have the 8700g and it connects properly with my laptop, syncing with Outlook. My girlfriend just bought the Pearl and I have been trying to help her connect it with her desktop with no luck.

I first installed desktop manager using the CD that came with her Pearl. The version was 4.2 and when I would connect her Pearl to her desktop with the USB, it would connect fine, but every single time I opened Intellisync and clicked configure PIM, desktop manager would hang, then freeze, and the new window would not open. After troubleshooting, I decided to connect her Pearl to my laptop, and everything works fine. I have desktop manager 4.1 on my laptop, so I decided to completely uninstall 4.2 on her desktop and install 4.1 since it worked on my laptop. With 4.1 installed on her desktop, I cannot get the Pearl to connect at all. I set the connection settings to USB, tried to detect it, etc. and still no connection at all. Both my laptop (where it works fine ) and her desktop (where all the problems exist) run Windows XP Home. I tried all USB ports on her desktop with no luck, and I know they work because she uses them daily for other devices. However, the desktop is about 4 years old and has USB 1.0. Could that be the problem?

Any suggestions would be greatly appreciated!