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02-16-2010, 03:18 PM
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#1
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Knows Where the Search Button Is
Join Date: Jan 2010
Model: 8320c
PIN: N/A
Carrier: t-mobile
Posts: 29
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T-Mobile's free trackball replacement program
Please Login to Remove!
The free trackball replacement program for certain BlackBerry phones that was supposed to kick off yesterday/today is now put off to Feburary 24th.
T-Mobile BlackBerry Pearl 8100, 8120 and BlackBerry Curve 8320 owners can walk into the nearest T-Mobile shop and get the trackball replaced for free. Your phone must have been purchased from T-Mobile.
-Rich
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02-16-2010, 04:50 PM
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#2
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Thumbs Must Hurt
Join Date: Nov 2008
Location: Phoenix, AZ
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 125
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Finally, a program that I've been waiting for since my early Pearl 8100 days... Too bad i just recently switched over to an 8520 solely because of the trackball problems :( Thanks for the news update though. Greatly appreciated  Welcome to the forums
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 8520(black), 8320(sunset), 8310(red), 8100(black), 8220(black)
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02-16-2010, 07:22 PM
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#3
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Can you provide more details on this? Interested...
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02-16-2010, 07:41 PM
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#4
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BlackBerry Extraordinaire
Join Date: May 2007
Location: Los Angeles, CA
Model: 9360
OS: 7.1.0.694
Carrier: at&t
Posts: 1,377
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Very cool...
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BlackBerry user since the 7230.
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02-16-2010, 08:31 PM
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#5
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BlackBerry Extraordinaire
Join Date: Oct 2007
Location: Los Angeles
Model: None
PIN: N/A
Carrier: ATT
Posts: 1,638
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I literally ordered a new trackball 2 days ago.
What's the Tmobile program designed to do? Replace miscolored ones? defective ones?
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02-20-2010, 04:34 PM
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#6
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Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
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Sprint had major issues with the Tour and trackballs. They exchanged many, later offering in-store trackball change-outs instead. I never bothered with either of these, instead changing my trackball myself with one from Cellular Nationwide Network - 3G, Sony, Panasonic, LG, SonyEricsson, Nokia, Tools, BlackBerry,. |
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02-25-2010, 08:35 PM
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#7
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Looks like the program has been pushed back to March 24.
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03-01-2010, 09:10 PM
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#8
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BlackBerry Extraordinaire
Join Date: Oct 2007
Location: Los Angeles
Model: None
PIN: N/A
Carrier: ATT
Posts: 1,638
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Quote:
Originally Posted by Trimix
Looks like the program has been pushed back to March 24.
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I'll be interested if there really is a program. I don't quite understand why they're doing it and under which circumstances they'll replace, but my old ball is really beat. |
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03-01-2010, 11:36 PM
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#9
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
I am too and that's why I'll try to keep a close eye on it. Let me ask them and see if they could provide more info.
Learned about the March 24th date from their Twitter.
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03-02-2010, 01:36 AM
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#10
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Got a reply: Twitter / T-Mobile USA: @YkBUrban The program will ...
"The program will work for the 8100, 8120 & 8320 right now, any condition, warranty or not!  "
I love Tmobile. |
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03-02-2010, 09:27 AM
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#11
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Talking BlackBerry Encyclopedia
Join Date: Sep 2005
Location: Illinois
Model: 9850
PIN: k Floyd \m/ ROCK!
Carrier: VZW
Posts: 249
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Quote:
Originally Posted by Trimix
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That is kind of cool. Aren't they the ones that do the battery swap too?
__________________
"I dont feel I need to explain my art to you Warren"
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03-02-2010, 12:05 PM
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#12
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
Not sure. Is this something recent or happened a while back?
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03-24-2010, 04:02 PM
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#13
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
Well I checked again with Tmobile via their twitter (@Tmobile_USA) to ask them if the trackball replacement is still on as I haven't heard anything else about it. They say it is but customers need to check first with their CS. Haven't come across any concrete procedures.
It's a bit annoying getting different versions of an answer to the same question.
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05-04-2010, 12:48 PM
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#14
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
Anybody try it? Haven't had a chance to get around to a Tmobile store lately.
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05-06-2010, 11:23 PM
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#15
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New Member
Join Date: May 2010
Model: 8330
PIN: N/A
Carrier: Telus Sucks
Posts: 13
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Why don't you buy a new one on ebay for like 5$
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05-07-2010, 05:04 PM
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#16
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Knows Where the Search Button Is
Join Date: Dec 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 24
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Walked into Tmobile with some billing questions and also asked if they happened to have a spare track ball holder "the donut" laying around. They replaced the entire trackball assembly for free and since they know I travel overseas for extended periods they gave me two more trackball assy's to take on the road with me (also free). I then ended up upgrading to a new 9700 from my old 8320 before leaving the store. That wasn't free - cost me $80.00.
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05-08-2010, 12:20 PM
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#17
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
Good to know. I could use a new trackball and I think one of the clips on my chrome bezel is broken.
Last edited by Trimix; 05-08-2010 at 12:21 PM..
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05-08-2010, 12:21 PM
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#18
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
Quote:
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Originally Posted by dhelsdon
Why don't you buy a new one on ebay for like 5$
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Because that costs too much. Tmobile's is $5 less.
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05-30-2010, 01:16 AM
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#19
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (L'neuf trois)
Just wanted to say I got my trackball replaced by Tmob for free today. Trackball stopped scrolling upwards in the afternoon. Tried to clear the jam by pressing down and scrolling lke before but this time it just wasn't working.
Walked into local Tmob store, had it changed out in less than 5min.
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06-02-2010, 11:05 AM
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#20
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New Member
Join Date: Jun 2010
Location: Orlando, FL
Model: 9700
OS: 5.0.0.586
PIN: N/A
Carrier: T-Mobile
Posts: 5
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Like others, for me this news came too late; recently updated to a 9700. Good to know they offer the service now. I'm sure a lot of people where glad to to see this as well.
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