[jason.lqs]

I just installed eoffice 4.1 today ,after load ,then curve will reboot , normally take about 10 minutes ,but this time 60 minutes over ,not work .Here are those way I tried to solve ,nothing works
1) soft reset--- not work
2) hard reset --take battery out , wait 5 minutes ,put back ,not work
3) try install os 4.2 into desktop manager ,then install back BB, can't load JVM when connect to machine , device manager can find BB in usb port though
4) try "javaloader ,JL_cmder " wipe , I wipe serveral times before for mine and my friends BB, all work fine . Not this time , showing "can't find port "
5) go to my computer ,power management , uncheck all those power save for all usb root hub . restart computer ,not work
6) try install all OS ,handheld code in another 2 computer , not work either.
7) try take battery out ,only connect with USB cable , not work
8) try Restore my backup file to BB ,not work

But the screen light will goes off when I put it back Holster , when I do soft reset , it works that process ,but come back with movig sandglass

Did anybody know how to do master reset ? Mines carrier is Rogers Canada .

Please give some idea. thanks all

[shambasha]

do you have a memory card installed, if so, remove it then try to reboot again.

[jason.lqs]

Thanks for reply , I do have SD card , and I tried take it out ,still no luck

[John Clark]

There is no memory card in the 7100t.

I hope you had a backup. Here's what to do:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

[jason.lqs]

Still no luck , Jl_cmder is same as "javaloader -u wipe" result " "error-unable open port " .. I try 40 times no luck , thanks anyway

[lcater]

I had the same problem. Let it run over night. I figure mine took about 24 hours and it did come up.

[jason.lqs]

you are right , man . I have to let it run overnight cause it won't go off , so .after 16 hours , now finally come up well .

Don't know what take that long though .Thanks alll repluy