I never thought it would happen
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i have never seen my blackberry (or any other one that i support) crash. it happened to me. my company pays for the laptop tethering, so i thought i would take advantage when i went out of town over the weekend. i was connected and doing fine for about the first 5 minutes, then my connection is lost and my blackberry goes into a constant hour glass tizzy. i had to restart the thing.
i have had a blackberry for 3 years (two different models) and never had a crash before. i have touted the blackberry as a solid performer to our treo users in the office, so i feel that i should keep this a secret to them.
so should i admit to the crash showing that no device is perfect or keep it under wraps and tone down my "it doesn't crash" rhetoric?
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