Re: IM issue.
The batter pull with the power on is the way you do a hard reset on a BlackBerry. See the FAQ at blackberryfaq.com for background and historical info. At any rate, it isn't going to hurt and you won't lose data.
FYI, in the future, when the BlackBerry is doing funny stuff, try a soft reset by holding alt, right caps, and del keys at the same time. That will reboot the device. If it doesn't fix the problem, try a double soft reset by doing another soft reset, then alt-right caps-del again just as the BlackBerry begins to boot. If that doesn't fix things, then do the hard reset. With time you'll develop an intuition about what which you need to do, and you'll seldom do battery pulls.
__________________
- Ira
|