BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-05-2011, 04:19 AM   #1
Joicitjie
New Member
 
Join Date: Sep 2011
Model: 9300
PIN: N/A
Carrier: MTC
Posts: 4
Default BB Curve 9300 Gmail problem

Please Login to Remove!

Hi,

I am new here and I hope I can get help for my problem. I recently bought a new BB curve 9300. I have been able to successfully set-up my gmail account and got such a confirmation that an icon has been placed on my home screen. However, when I try to load my gmail from this icon, it says "problem initialising. Please reintegration your gmail account and launch the application again". I have restarted my phone, did a battery pull and even deleted the gmail account a number of times and nothing seems to work. Can anyone please help me with problem and how to fix it.

Thanks in advance!
Offline  
Old 09-05-2011, 04:48 AM   #2
Joicitjie
New Member
 
Join Date: Sep 2011
Model: 9300
PIN: N/A
Carrier: MTC
Posts: 4
Default Re: BB Curve 9300 Gmail problem

Anyone pleaaaaassssseeee.......
Offline  
Old 09-05-2011, 09:35 PM   #3
montrealappleguy
New Member
 
Join Date: Sep 2011
Model: 9780
PIN: N/A
Carrier: Fido
Posts: 1
Default Re: BB Curve 9300 Gmail problem

Hello,
I'm not sure I can help, but lets give it a try... here's a couple of questions

1- Do you have a data or email package with your mobile supplier, I know it sound like a stupid question but you can setup your email via the WIFI...
2- How did you add you Gmail account, through the Blackberry or via the WEB ? if it was via the Blackberry, sometimes the device check to see if your Email Setup software is up to date, did it check if it was ?
3- Did you install the latest version of the Blackberry Desktop Manager on your computer? If so did you check if your Blackberry was up to date ?
4- Did you try to re-install the latest Version of your OS of your Blackberry ?
5- Did you try to add another account beside Gmail, like a Yahoo account or Hotmail to see if it was working with one of these two?

Hope this will help...
Offline  
Old 09-05-2011, 10:25 PM   #4
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: BB Curve 9300 Gmail problem

Do you have a BB data plan active on your account? You must have that for email.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 09-06-2011, 02:26 AM   #5
Joicitjie
New Member
 
Join Date: Sep 2011
Model: 9300
PIN: N/A
Carrier: MTC
Posts: 4
Default Re: BB Curve 9300 Gmail problem

Quote:
Originally Posted by Dubdub View Post
Do you have a BB data plan active on your account? You must have that for email.
Hi,
Yes, I do have a data plan from my network provider and everything else is working fine. so I haven no idea what the problem could be.
Offline  
Old 09-06-2011, 02:41 AM   #6
Joicitjie
New Member
 
Join Date: Sep 2011
Model: 9300
PIN: N/A
Carrier: MTC
Posts: 4
Default Re: BB Curve 9300 Gmail problem

Quote:
Originally Posted by montrealappleguy View Post
Hello,
I'm not sure I can help, but lets give it a try... here's a couple of questions

1- Do you have a data or email package with your mobile supplier, I know it sound like a stupid question but you can setup your email via the WIFI...
2- How did you add you Gmail account, through the Blackberry or via the WEB ? if it was via the Blackberry, sometimes the device check to see if your Email Setup software is up to date, did it check if it was ?
3- Did you install the latest version of the Blackberry Desktop Manager on your computer? If so did you check if your Blackberry was up to date ?
4- Did you try to re-install the latest Version of your OS of your Blackberry ?
5- Did you try to add another account beside Gmail, like a Yahoo account or Hotmail to see if it was working with one of these two?

Hope this will help...
Hi, thanks for the reply.
1. Yes, I do have a data package.
2. I added the gmail account through the blackberry. It was checking for updates before it went to the email settings. I am guessing the email set-up is up to date.
3. Yes, I have the latest desktop software, but there is an updated version of the software. It is currently running on 6.0 bundle, version v6.0.0.448. Do I need to update? Could this be what is causing the problem.
4. No I did not try this cos the phone is brand new. Do I really need to do this?
5. I only have a gmail account and thus did not try adding another account.

Addition information is that I can see my emails in the 'messages folder' and I can open and read them through this folder. So what could possibly be the problem with this gmail application.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: BB Curve 9300 Gmail problem
Thread Thread Starter Forum Replies Last Post
Curve 9300 ringing problem Kameel General BlackBerry Discussion 3 05-30-2011 02:52 PM
BB and GMail mnorman General 9000 Series Discussion - Bold 4 05-24-2011 05:05 AM
Problem with Bluetooth for BB Curve 8330 (Verizon) and 2005 BMW 325Ci aburdick General 8300 Series Discussion - Curve 2 04-27-2009 09:02 PM
my particular situation... BB - gmail - outlook *newbie*alert* megaphone General BlackBerry Discussion 1 07-12-2008 08:33 PM
Can I use BB Curve without a BB plan on AT&T? dypark General 8300 Series Discussion - Curve 10 01-20-2008 04:46 AM


4 Count Case GE ProLine 2 Bulb 120V T12 Electronic Fluorescent Light Ballasts picture

4 Count Case GE ProLine 2 Bulb 120V T12 Electronic Fluorescent Light Ballasts

$49.99



10-Count GE Fluorescent Ballast, GE432-MVPS-L Electronic T8, 120v to 277v picture

10-Count GE Fluorescent Ballast, GE432-MVPS-L Electronic T8, 120v to 277v

$108.99



Philips ADVANCE AmbiStar RELB-2S40-N Replacement Ballast 40-Watt 2-Lamp T12 picture

Philips ADVANCE AmbiStar RELB-2S40-N Replacement Ballast 40-Watt 2-Lamp T12

$18.79



QHE 4X32T8/UNV ISH-SC Sylvania 51347 4-Lamp T8 Instant Start Fluorescent Ballast picture

QHE 4X32T8/UNV ISH-SC Sylvania 51347 4-Lamp T8 Instant Start Fluorescent Ballast

$17.99



Metal Halide Ballast Kit picture

Metal Halide Ballast Kit

$75.00



Fulham Pony Solid State electronic ballast picture

Fulham Pony Solid State electronic ballast

$15.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.