BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-19-2010, 05:25 AM   #1
leicashot
Thumbs Must Hurt
 
Join Date: Jan 2009
Model: 9800
Carrier: AT&T
Posts: 60
Default KB19454: The Address Book database cannot be accessed for synchronization.

Please Login to Remove!

trying to get my Torch synced with my Mac...always been a challenge with duplicates etc and now can't even get it to sync at all.

getting this message: "The Address Book database cannot be accessed for synchronization. For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base."

So I look it up on Blackberry's site and follow the troubleshooting but nothing works. Any experience with this by others?

please help if so. thanks

Last edited by leicashot; 08-19-2010 at 05:28 AM..
Offline  
Old 08-19-2010, 06:20 AM   #2
Jadey
BBF War Game Mod
 
Jadey's Avatar
 
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
Default

Are you using the latest software (mac desktop manager publish date 08/04/2010)?
__________________
Jadey : Infrastructure Architect, Denver CO
Offline  
Old 08-24-2010, 11:45 AM   #3
Rickydelag
New Member
 
Join Date: Aug 2010
Model: 9800
PIN: N/A
Carrier: C&W
Posts: 1
Default

I am having the same problem! anyone have a solution?
Thx!
Offline  
Old 09-07-2010, 06:43 AM   #4
Erjavec
Knows Where the Search Button Is
 
Erjavec's Avatar
 
Join Date: Dec 2007
Location: Qatar
Model: Torch
OS: 6.0 B278
PIN: N/A
Carrier: QTEL
Posts: 42
Default

Quote:
Originally Posted by Rickydelag View Post
I am having the same problem! anyone have a solution?
Thx!
Yes. Update your BB messenger (by browsing to blackberry.com/messenger from your device) and this problem goes away. Easy.

Last edited by Erjavec; 09-07-2010 at 06:45 AM..
Offline  
Old 09-28-2010, 09:28 AM   #5
blsaws
New Member
 
Join Date: Nov 2006
Model: Torch
Carrier: AT&T
Posts: 2
Default

Thanks, this worked perfectly. I updated BB Messenger to 5.0.1.38 and the issue resolved itself.
OS X 10.6.4
Desktop Manager 1.0.4 (build 10)
Entourage 2008 for Mac 12.2.0
Offline  
Old 10-05-2010, 09:00 PM   #6
wayneholbrook
Talking BlackBerry Encyclopedia
 
wayneholbrook's Avatar
 
Join Date: Dec 2005
Location: Miami Florida
Model: 9000
PIN: 20D214AB
Carrier: AT&T
Posts: 282
Default

Quote:
Originally Posted by Erjavec View Post
Yes. Update your BB messenger (by browsing to blackberry.com/messenger from your device) and this problem goes away. Easy.
I spent 3 hours on the phone with AT&T, and RIM. They were clueless. They thought it was an issue with the AT&T Address Book, then thought it was an issue with my phone (9800). They were telling me to return the phone.

Then I come acroos Erjavec's post.......Erjavec your a freaking genius. It worked like a charm. I only regret that I was not able to tell RIM your fix so they can save users so much time.

Thanks again.
__________________
An army of asses led by a lion is vastly superior to an army of lions led by an ass.
Offline  
Old 10-28-2010, 06:04 AM   #7
indarsin
New Member
 
Join Date: Oct 2010
Model: Torch
PIN: N/A
Carrier: Indosat
Posts: 1
Default @erjavec u r genius...

Quote:
Originally Posted by Erjavec View Post
Yes. Update your BB messenger (by browsing to blackberry.com/messenger from your device) and this problem goes away. Easy.
Thanks for your tips, it really worked in my torch, mac osx, mac address book...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


For iPhone 5 5s 6 Plus 6S 6 6S Plus 7 8 Plus LCD Display+ Touch Replacement OEM picture

For iPhone 5 5s 6 Plus 6S 6 6S Plus 7 8 Plus LCD Display+ Touch Replacement OEM

$29.88



NEW OEM Battery A1466 A1369 A1496 A1405 A1377 A1466 for MacBook Air 13 inch picture

NEW OEM Battery A1466 A1369 A1496 A1405 A1377 A1466 for MacBook Air 13 inch

$35.90



OEM Battery for MacBook Pro 17

OEM Battery for MacBook Pro 17" A1309 A1297 Early 2009 Mid 2009 2010 MC226

$42.80



NEW OEM A1618 Battery for Apple MacBook Pro 15” Retina 99.5Wh A1398 Mid 2015 picture

NEW OEM A1618 Battery for Apple MacBook Pro 15” Retina 99.5Wh A1398 Mid 2015

$49.90



A1417 OEM Battery for Apple Macbook Pro 15 Retina A1398 Mid 2012 Early 2013 US picture

A1417 OEM Battery for Apple Macbook Pro 15 Retina A1398 Mid 2012 Early 2013 US

$45.90



A1618 NEW OEM Battery for MacBook Pro 15

A1618 NEW OEM Battery for MacBook Pro 15" Retina A1398 Mid 2015 020-00079

$49.90







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.