[Be0807]

my Blackberry ID does not work. I get the email address and password in but it tells me that I have to put the 'original ID'
This phone is brand new and had no previous ID? what to do? help

[John Clark]

Do a Security wipe on the device. Options >Security Options >menu key >Security Wipe.

[cjoyndidiblogspot]

with security wipe, are you data/apps safe?

[cjoyndidiblogspot]

*your* i mean

[John Clark]

No. You'll need to make a backup first.
Posted via BlackBerryForums.com Mobile

[ownline]

i triying to update my BB 9500! intallation info need password plzz help me, thanks and advance