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Old 11-14-2011, 10:54 AM   #1
Vulle
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Default BES folder redirection problem

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Hi,

i'm having problems with folder redirection for just one user. I have activated user on BES and everything works fine except folder redirection, it's grayed out and i can't select witch folders to redirect. When i activate another account on the same phone, after wiping, everything is ok. Policy is the same for both accounts.
I read a few topics for this and i tried everything but with no result.
The phone is Bold 9780 and server is MDaemon 12 Blackberry Edition.

Thx and sorry for my english if i made some mistakes ;)
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Old 11-17-2011, 03:53 PM   #2
MasterofKarate
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Default Re: BES folder redirection problem

I have come across this before and the issue ended up being a corruption in the mailbox. I suggest wiping the device, deleting the user from the BES, moving their Exchange mailbox to a different server (or at least a different information store), re-add to the BES, and Enterprise Activate.

When moving mailboxes across information stores, corrupt items are skipped.
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Old 11-18-2011, 08:29 AM   #3
freakinvibe
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Default Re: BES folder redirection problem

The poster is not talking of Exchange here, but MDaemon. The question is if folder redirection is available on this platform. I don't know. It looks like the service book for forlder redirection is not on the device.
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