BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 02-23-2011, 01:32 PM   #1
widorrah
Thumbs Must Hurt
 
Join Date: Oct 2008
Location: Kingston, Jamaica
Model: 9700
OS: 6
Carrier: Digicel
Posts: 155
Default 9530 touchscreen problem

Please Login to Remove!

My co-worker has a 9530 which is having some touchscreen problems:
I can't select the 'D' and 'L' keys, whether in landscape or portrait. I also notice that the (blue) highlight skips these keys. Like when I move from 'S' to 'D' to 'F', the 'D' key is not highlighted.
And the top portion of the screen is sometimes unresponsive to touch.
I already did a battery pull, and this doesn't resolve the issue.

I'm guessing this may be software related. I'd really appreciate any input. Thanks.
Posted via BlackBerryForums.com Mobile
Offline  
Old 02-23-2011, 01:45 PM   #2
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: 9530 touchscreen problem

Did the BlackBerry get wet?
Offline  
Old 02-23-2011, 03:12 PM   #3
widorrah
Thumbs Must Hurt
 
Join Date: Oct 2008
Location: Kingston, Jamaica
Model: 9700
OS: 6
Carrier: Digicel
Posts: 155
Default Re: 9530 touchscreen problem

Nope, it didn't get wet.
Offline  
Old 02-25-2011, 02:42 PM   #4
widorrah
Thumbs Must Hurt
 
Join Date: Oct 2008
Location: Kingston, Jamaica
Model: 9700
OS: 6
Carrier: Digicel
Posts: 155
Default Re: 9530 touchscreen problem

An OS update hasn't solved the problem either.

So...now I'm thinking this is a hardware issue.
Offline  
Old 02-25-2011, 02:56 PM   #5
aiharkness
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
Default Re: 9530 touchscreen problem

"Wet" doesn't necessarily mean took a swim. Generally, people have reported moisture exposure issues, like keypad problems, from something as slight as a sweaty pocket or a humid shower room.
__________________
- Ira
Offline  
Old 03-03-2011, 04:24 AM   #6
theloverbb
New Member
 
Join Date: Feb 2011
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 4
Default Re: 9530 touchscreen problem

may be the touch screen of U was died and U'll replace it...
Offline  
Old 06-01-2011, 07:34 AM   #7
navedBB
New Member
 
Join Date: May 2011
Model: 9500
PIN: N/A
Carrier: Vodafone
Posts: 7
Default Re: 9530 touchscreen problem

hi frnds,

this is very common problem with blackberry storm 95xx series hansets...
so next time dnt go with 9500 series...

man u have to replace that screen after that replace sell out your handset, otherwise it will hurt you again, it's my personal experience....now my handset is like the showpiece in showcase.

i m using china made handset now and i m happy with that...either use it roughly or with wet hands...

thanx.
Offline  
Old 06-01-2011, 07:55 AM   #8
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: 9530 touchscreen problem

Wow
Offline  
Old 06-01-2011, 09:55 AM   #9
kukuruz
Knows Where the Search Button Is
 
kukuruz's Avatar
 
Join Date: Sep 2009
Location: Bulgaria
Model: 9500
OS: 5.0
PIN: 20F7002B
Carrier: Mtel
Posts: 20
Default Re: 9530 touchscreen problem

The problem apears in landscape and portrait mode. It can't be hardware problem because location of these buttons on the screan. Try to downgread or upgrade your OS.
Posted via BlackBerryForums.com Mobile
Offline  
Old 09-12-2011, 06:21 PM   #10
marineroplayero
New Member
 
Join Date: Sep 2011
Model: 8930
PIN: N/A
Carrier: iusacell
Posts: 2
Default Re: 9530 touchscreen problem

My BB never got wet, but I live in a tropical weather place and changes from indoor AC places to the otside do result in condensation on the blackberry screen (guess same thing inside of it). So my screen finally went black, the phone works perfectly (I found an application called BBSAK with which I made a wipe and am able to see on my PC what the phone is showing on its screen through a snapshot of it ) but the screen is totally black. this is the second screen I buy and this one lasted for one month and a half. I am buying the last one and getting rid of this phone. Will get an iphone instead.
Offline  
Old 09-13-2011, 03:29 PM   #11
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: 9530 touchscreen problem

I hope they perform better when they get wet...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: 9530 touchscreen problem
Thread Thread Starter Forum Replies Last Post
9530 problem with scroll and keyboard Maybe sensitivity problem? ulyan0604 General 9500 Series Discussion - Storm 2 06-23-2010 10:29 PM
storm 9530 Service book problem playedout General 9500 Series Discussion - Storm 2 06-17-2010 12:19 PM
BES and Domino od different Notes domain - problem Mikle BES Admin Corner 13 06-13-2008 03:07 PM
nXTL problem on 7520 CyBeRcR0W General BlackBerry Discussion 1 08-18-2006 08:23 PM
BES problem or Exchange 2000 problem? Smits General BlackBerry Discussion 5 08-12-2006 11:21 AM

VINTAGE MCCULLOCH MUSCLE SAW PRO MAC 1000
$650.0
VINTAGE MCCULLOCH MUSCLE SAW PRO MAC 1000 pictureGW Instruments MacADIOS - Vintage Mac Lab Interface 411
$129.0
GW Instruments MacADIOS - Vintage Mac Lab Interface 411 pictureVINTAGE mac DEBIT CARD machine sign LIGHT 30" BY 12"
$49.99
VINTAGE mac DEBIT CARD machine sign LIGHT 30Vintage 11" MacAcademy Mac Academy Macintosh 3 Ring Binder
$2.0
Vintage 11 Die Set 1/4" to 1/2" LUCKY Hanson MAC USA Made - vintage wooden box
$24.99
 Die Set  1/4






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.