BlackBerry Forums Support Community

JulieChubb · 07-21-2010, 12:49 PM

Hi,

Does anyone know how to fix the internet settings for my blackberry bold 9700?

It will only let me access facebook. I am unable to access any websites through the phone.

Any help will be appreciated.

Thanks

juwaack68 · 07-21-2010, 12:52 PM

Welcome to the forums.

So what happens when you click on the Browser icon? Do you get an error message? How exactly are you accessing FB?

JulieChubb · 07-21-2010, 01:04 PM

I can't access anything through the browser.

The only way I can access facebook is through the history.

When I type in an address I get an error message:

"a communication failure has occurred. The server may be busy, if the problem persists then contact your service provider".

We have done this to no avail.

Thanks

juwaack68 · 07-21-2010, 01:32 PM

Perhaps T-Mobile is having an issue. Has it ever worked properly?

JulieChubb · 07-21-2010, 01:35 PM

it hasn't worked for about a month now.

TheRinger · 07-21-2010, 02:28 PM

Quote:

Originally Posted by JulieChubb

it hasn't worked for about a month now.

Pulled the battery?

On a side note, why do people go so long with a problem?

BlackBerry Forums Support Community

Can only access Facebook on Web 'n' Walk!