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Old 09-30-2008, 01:08 PM   #1
Deftonesman
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I have a user that wants to do the opposite of what the BB does. I have a BES server and when she is at home, she reads her emails on her BB and when she gets to the office they are marked as read. She doesn't want that.

No Offence but leave it to a woman to want to break something that works like it should!

Anywho, where if possible would I find this setting on the BES for 1 user?
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Old 09-30-2008, 01:22 PM   #2
Frank Castle
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On her BB:

Messages / Options / Email Reconliation

change Delete On: handheld

It will now not sync to Outlook and she's free to just delete messages from the BB and respond. You likely want to make sure she gets a copy in her Outlook sent. (setting on BES and device)

Frankly not the most productive way to work.

Last edited by Frank Castle; 09-30-2008 at 01:24 PM..
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Old 09-30-2008, 01:32 PM   #3
Deftonesman
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I suggested that one...she doesn't want to delete them, she wants to read them on the BB but when she comes into the office..also have them marked as not read...i dont know...shes crazy!
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Old 09-30-2008, 01:37 PM   #4
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Quote:
Originally Posted by Deftonesman View Post
No Offence but leave it to a woman to want to break something that works like it should!

My wife opens mail, gets mail, read/respond and close mail, then opens it again, closes it again and turns off the PC.

This is done everyday and even she does not know why, but she does it.
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Old 09-30-2008, 02:30 PM   #5
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She doesn't have to delete them if she wants to scroll through every message she gets.

If you set it as I explained Outlook will not be impacted by any actions on the message interaction on the BB.

I forgot to add - turn off wireless reconcile as it will sync envelope status (read / unopened.)
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