[mayaluong]

Plz help..this is my first bb and im new to this, i don't know what happen i was trying to download something to my bb from the desktop manager and it ask me for the password and i entered the wrong password and now my screen went all white and it says JUM ERROR 513 then under it it says RESET. Only option that i have is to just click the RESET but then it just keeps going back to the same screen. Please help!!!! whats going on and what can i do to get my phone to go back to how it was? Thanks in advance

[ppittman]

Follow this link mate..

BlackBerry Search Results

[carloslevel]

Please help..this is my first bb and im new to this, i don't know what happen i was trying to download something to my bb from the desktop manager and it ask me for the password and i entered the wrong password and now my screen went all white and it says JUM ERROR 513 then under it it says RESET. Only option that i have is to just click the RESET but then it just keeps going back to the same screen. Please help!!!! whats going on and what can i do to get my phone to go back to how it was? Thanks in advance

[jam116]

d/l files at
blackberry.com/downloads
you will have to reload your bb
make sure you select the files for your provider

[sgtcasey]

Originally Posted by carloslevel

Please help..this is my first bb and im new to this, i don't know what happen i was trying to download something to my bb from the desktop manager and it ask me for the password and i entered the wrong password and now my screen went all white and it says JUM ERROR 513 then under it it says RESET. Only option that i have is to just click the RESET but then it just keeps going back to the same screen. Please help!!!! whats going on and what can i do to get my phone to go back to how it was? Thanks in advance

BTW, I believe error 513 means the device has been wiped of all data.

Dave

[KonichiJ]

Originally Posted by jam116

d/l files at
blackberry.com/downloads
you will have to reload your bb
make sure you select the files for your provider

Not sure if the original thread starter has solved this, but Jam's suggestion worked for me after I had a 513 error about a week ago.