[philmon]

hi all, i have the above,the problem is i'm on three uk ,how do i get the internet on the phone,i can't input browser config to change it and i can't get into service books.the phone works fine but no internet.when i go into wap suppliers it offers me orange,o2 and vodafone is it possible to get three uk added.

[aiharkness]

You need a blackberry specific data plan to access blackberry branded services (for instance the blackberry browser). You might be able to obtain some non-blackberry data services on carrier data service. Talk to your carrier. Also, browse blackberryfaq.com.

[philmon]

i spent an hour on the phone with someone on three who would'nt listen when i said it won't let me change browser config manually.i don't understand how it recognizes sim but it comes up as orange network on browser. and it does'nt show three browser settings,yet when i put in a vodafone sim the web browser comes up and service book has lists and broser config has vodafone live.

[aiharkness]

First, blackberrys are different.

Second,

Do you have a data plan with your carrier?

[philmon]

hate to sound daft,whats a data plan?or is the terminology different in england?

[aiharkness]

Browse the FAQ. I venture 99% of your questions will be answered there. But in short, to browse the internet, send/receive, etc, that is, everything else the blackberry can do besides voice, you need a connection to data service enabled. Blackberrys require a blackberry-specific data service (BES or BIS . . . see the FAQ and use google) for the blackberry branded data applications. One can possibly get some data functionality with the service providers data service for regular phones and using an aftermarket browser such as opera mini (see the FAQ), but it is limited functionality.

I strongly advise reading the FAQ and googling terms you don't understand. Don't start using your service providers data and paying per kb.

You will not be able to use blackberry data without initiating the service with your carrier. When you do that, service books will be pushed to the handset enabling the service. There is nothing for you to configure in the sense you are probably thinking.

[rambo47]

A BlackBerry data plan is an additional monthly tariff that turns on these data services like push email, access to the web, BB Messenger, etc. Without a BlackBerry data plan you can use the phone, send/receive SMS messages, and of course use the PIM features of the device. That's it.

[MidnightDraven]

In the UK you have O2: Blackberry Bolt-On; T-mobile: Blackberry email booster.
Orange and vodafone I believe call theirs unlimited email or internet (something like that)
Not sure about 3.

[jscott.1974]

I’ve noticed that for some time now my 8700g can’t browse some web pages, which I’ve already browsed several times before and what’s bothering me more I can’t receive text messages, I can only send.

[NJBlackBerry]

OK - what model BB do you have and what carrier. It is impossible to have an 8700 in Nextel.