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06-19-2011, 05:49 AM
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#21
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New Member
Join Date: Jun 2011
Model: 9780
PIN: N/A
Carrier: vodafone
Posts: 5
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Re: Desktop Manager will not connect/detect my BB
Please Login to Remove!
JJ Bauman has my sympathies and I woudl like to send a similar message myself. Scanning through Google, I find one firm after another marooned by this bloody software, unable to synchronise their field staff, failing about after this rumour and that suggestion made in well-meaning ignorance. Yet there is no FAQ, there no solution on offer, there s not even an acknowledgement of the plan.
When you do ask on a bulletin board, you either get snide little cracks - like motorbike mama, above, with its "15 hours doesn't sound long to me" and its ludicrous suggestion that you should use jl_cmder (misspelled), which is a utility used on the telephone OS, and thus of no relevance to misperforming desk-top software.
Last edited by OliverSparrow; 06-19-2011 at 05:51 AM..
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06-19-2011, 10:46 AM
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#22
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New Member
Join Date: Jun 2011
Model: 8310
PIN: N/A
Carrier: Vodafone UK
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Hi not sure if this is the right place for this but I can connect to desktop manager however when I get to App loader add/remove new I get this
A fatal error has occurred while updating your device's software. Please try again.
I'm using an 8310 on Voda UK v4.2.2.146 All I am trying to do is get bbm and app store and a browser. I got given the phone and this is how it was.
Any help would be greatly received.
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07-04-2011, 07:31 PM
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#23
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New Member
Join Date: Jul 2011
Model: 9500
PIN: N/A
Carrier: Engineering
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
I have tried to connect my storm 9500 to PC... Desktop Manager is syc Organizer But it can not syc Media & Files. It shows a message of "A problem occurred while attempting to connect your Blackberry Device"... & also one thing more that is under Universal Serial Bus Controllers, BlackBerry smartphone is not being found there as well. No Wizard starts when i connect to my pc...
Settings are...
Media Card Support ON
Encryption Mode NONE
Media Tranfer Protocol (MPT) ON
Mass Storage Mode Support ON
Auto Enable Mass Storage Mode when connected ON
Please help me out...!!!!!!!!
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07-10-2011, 02:23 PM
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#24
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New Member
Join Date: Aug 2010
Model: 8530
PIN: N/A
Carrier: VirginMobile
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
To the Mac OSX people, I'm using the mac BB desktop with OSX (10.6.7) and it will connect with my BB (8530). Have you tried it? Yes the desktop is pretty barebones but it works. I tried Missing Sync but it completely failed.
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07-20-2011, 09:03 AM
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#25
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New Member
Join Date: Jul 2011
Model: 9330
PIN: N/A
Carrier: Verizon
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
I have a curve 9330 that I have been using just fine for weeks. Yesterday I down loaded an app and today I get "Blackberry software cannot connect to device". This occurs both on my laptop and desk top and I have reinstalled the software and changed cables etc..
The only thing that for sure is happened in that I downloaded the MPR software onto my media/storarge card. Any ideas?
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07-20-2011, 09:55 AM
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#26
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CrackBerry Addict
Join Date: Mar 2008
Model: S III
PIN: N/A
Carrier: sprint
Posts: 844
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Re: Desktop Manager will not connect/detect my BB
Try removing the downloaded software, do a Battery Pull....Device ON > Remove the battery > Count to 20 > Replace battery and allow to fully reboot
Better?
__________________
"Criticism is something you can avoid easily by saying nothing, doing nothing, and being nothing"
-Aristotle
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07-31-2011, 03:19 PM
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#27
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New Member
Join Date: Jul 2011
Model: 8520
PIN: N/A
Carrier: Airtel
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
thanks bro !
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08-02-2011, 09:36 AM
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#28
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New Member
Join Date: Aug 2011
Model: 9800
PIN: N/A
Carrier: 9800
Posts: 2
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Re: Desktop Manager will not connect/detect my BB
it's very helpful thank you for all this information !!
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08-17-2011, 09:49 AM
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#29
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New Member
Join Date: Aug 2011
Model: storm
PIN: N/A
Carrier: vodafone
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Hi. My BB has gone wrong after one too many drops. It is being sent back for repair/replacement but I have been advised to back-up pictures etc before sending it off as I won't get the phone back if they replace it. I have connected it to my PC, which doesn't recognuse the USB device and the BB desktop manager doesn't see the phone either. Any offers?
PS I have tried the above tips.
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09-07-2011, 12:34 AM
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#30
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New Member
Join Date: Sep 2011
Model: 9700
PIN: N/A
Carrier: Cellcom Israel
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Hi,
I am also among the frustrated BB owners who cannot access Desktop Manager.
I have started working my way through all the above recommendations and, following Dubdub's instructions I accessed Device Manager (Windows 7). Under BlackBerry>BlackBerry Settings>General, I get the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". How should I proceed with this?
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10-04-2011, 04:18 AM
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#31
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New Member
Join Date: Oct 2011
Model: 7100T
PIN: N/A
Carrier: mobile
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
couple of days back i heard somewhere, people developing that technology in usb would charged by solar, so is this trye? And anybody aware about it...?
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Lo! Men have become the tools of their tools...!
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10-28-2011, 12:18 AM
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#32
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New Member
Join Date: Oct 2011
Model: 9700
PIN: N/A
Carrier: 1010
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
i downloaded the new BB software for my 9700 and now the calender won't sync when i connect to my PC. It says that the calender isn't installed, it worked fine before i downloaded the new software. has this happened to anyone else??????
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10-31-2011, 02:13 PM
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#33
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New Member
Join Date: Aug 2006
Location: Planet Heaven
Model: 7100
PIN: sorry
Carrier: AT&T
Posts: 3
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Re: Desktop Manager will not connect/detect my BB
@mods
Iam facing a problem connecting my devices like (8520, 9700 etc) to BDM on windows7 64bit OS! ive tried a lot of reading and troubleshooting but to no avail! so in the end iam posting here hoping the blackberry guru's will help me out! looking formward for your help guys!
WBR
Reytech.
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10-31-2011, 03:08 PM
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#34
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Re: Desktop Manager will not connect/detect my BB
What version of Desktop Manager are you using? I have 64bit Win7 and Desktop Manager connects fine.
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11-01-2011, 04:34 AM
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#35
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New Member
Join Date: Aug 2006
Location: Planet Heaven
Model: 7100
PIN: sorry
Carrier: AT&T
Posts: 3
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Re: Desktop Manager will not connect/detect my BB
Quote:
Originally Posted by NJBlackBerry
What version of Desktop Manager are you using? I have 64bit Win7 and Desktop Manager connects fine.
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@NJBlackBerry
Iam using 6.1.035! it connects to BBSAK! the phone detects on this software! but DM displays "troubleshoot connectivity" and some times connect's fine but sometimes no matter what it doesn't! any ideas?
WBR
ReyTech.
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11-05-2011, 06:43 AM
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#36
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New Member
Join Date: Oct 2011
Location: UK
Model: Bold
PIN: N/A
Carrier: Nothing
Posts: 7
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Re: Desktop Manager will not connect/detect my BB
I think it mostly happens when some files go corrupt. However i have never encountered any problem like this so far
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11-07-2011, 04:41 PM
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#37
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New Member
Join Date: Nov 2011
Model: 9900
PIN: N/A
Carrier: movistar
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Hey I need some help my phone is death, I have a BB 9900 and it will not turn on, I connect the phone to my computer and there is an actulization to do, I poceede to do it and when the process try to connect to the JVM (have no idea what is that), I have an error that the aplication loader cant conect to the phone.....
Can you help me?????
Jose
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11-09-2011, 09:26 AM
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#38
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New Member
Join Date: Nov 2011
Model: 7100T
PIN: N/A
Carrier: carrier
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Thanks for suggestion!
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11-10-2011, 03:36 PM
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#39
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New Member
Join Date: Nov 2011
Model: 9300
PIN: N/A
Carrier: T-Mobile Curve 9300
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Hi guys, I have a Blackberry Curve 9300 and every time I connect it to my computer via USB to put some songs on it, my computer doesn't recognize it. My phone charges and everything, but the file just doesn't pop up in My Computer. Just so you guys know I have media card support enabled (mass storage) on my phone and my phone does show in the devices and printers.
WHAT DO I DO???? PLZZZZZ HELP!!!!!!!!!!!!!!!!!!!
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11-22-2011, 03:09 AM
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#40
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New Member
Join Date: Nov 2011
Model: 9700
PIN: N/A
Carrier: Globe Telecome
Posts: 1
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Re: Desktop Manager will not connect/detect my BB
Hey everyone, jvm error 102 appeared in my phone, and i tried the jl_cmder but still didnt work, i think it cant detect the port. huhu what should i do.. any help anyone?
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