BlackBerry Forums Support Community

dregnery · 09-24-2007, 08:49 PM

In Step 2

I have downloaded the file policy.bin and downloaded it but I cannot open the file. What program do I use to open the file so I can save it?

John Clark · 09-24-2007, 10:47 PM

Just follow the instructions in the first post of this thread exactly. Don't forget to backup the device first. You don't need to "open" the policy.bin. It just has to be placed in the correct directory. Then you edit the windows registry as outlined. Just follow those instructions.

Then once the policy is wiped, simply restore the data to the device. You can even restore the backup to the new device and not bother with the switch device wizard.

ExtMtnBkr · 09-25-2007, 10:32 PM

I have a question. I just purchased a pearl from a guy on craigslist. It had an it policy on it from his company. I'm going to hook it up to a BES at my firm, but his policy has a password with a max timeout of 20 mins. My firm's BES has no p/w requirement. When I'm hooked up to my BES will it automatically overwrite the old IT policy or should I follow the OP's original instructions just to be sure that the more restrictive policy is wiped from the device?

Thanks

John Clark · 09-25-2007, 10:36 PM

I believe it will overwrite the existing policy. However, it doesn't take but a few minutes to do the policy removal in this thread. Then you won't have to wipe the device after adding to the new BES.

ExtMtnBkr · 09-25-2007, 11:02 PM

Good point - I'd rather be prudent and remove the policy than need to bother my IT staff to reactivate my bb if it doesn't remove this pesky password requirement.

Thanks

rby1 · 10-21-2007, 06:38 PM

Hello,

First post here. I buy quite a few Blackberry's from eBay and many come with IT policy. Things like password must contain a letter and a number, 911 only. I have seen the 7 step instructions to remove this and tried 999 times and it just doesn't work.

For starters, there is no registry key

HKEY_CURRENT_USERS

Mine (and 3 or 4 other computers I have tried) only have

HKEY_CURRENT_USER

Also at what point do you plug the blackberry in. If there is an it policy demanding a password and you wipe it, then follow the last step which simply reads 'connect the device' - does one do this after entering the new password or before or when the blackberry is on or off?

Any advice out there. I have about 20 Blackberry 7290 with stupid 911 only policy or password must be qwerty1@A and I am ready to play hockey with them

ChesterJT · 10-22-2007, 04:58 AM

Quote:

Originally Posted by rby1

Hello,
For starters, there is no registry key

HKEY_CURRENT_USERS

Mine (and 3 or 4 other computers I have tried) only have

HKEY_CURRENT_USER

Did you look for the appropriate reg entry in that folder? Or just assume that it was the wrong one and not look?

BurningBerry · 10-22-2007, 05:20 AM

great job

rby1 · 10-22-2007, 02:46 PM

Of course I looked and of course there is the same set but apparently you never used a computer before because

c:\directory1\hhh\ppp

is different then

c:\directory\hhh\ppp

so if it MUST be in HKEY_CURRENT_USERS\.... as per the instructions widely available

then it only makes sense it will not work if I set the parameters in HKEY_CURRENT_USER\......

Could this be the problem????

marekcarey · 10-24-2007, 03:17 AM

i have there only "current_user" too, and not "current_users". so thats why i think i cant remove that IT policy:((((
it does look like that:

sekundi · 10-28-2007, 10:06 AM

While trying to bypass the IT policy. i been following the instructions posted however when i get to this point.. HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager i dont see policy manager i only see manager. would this make a big difference and if so what would i need to do to fix it.

John Clark · 10-28-2007, 05:04 PM

You are attempting to "bypass" your IT policy? If you are still connected to the BES that installed the policy it will be pushed right back when you reconnect.

If you don't see the proper registry key then you may not have everything installed correctly. Make sure Desktop Manager is installed to the PC.

alexgharbi · 10-30-2007, 04:07 PM

thank u so much is working like a charm

mat123 · 10-30-2007, 10:18 PM

So I have a week old privately purchased 8830. I (stupidly?) asked about getting my work mail on my device. "Sure, no problem!" they said. So now I can get my corporate email, but now I have all these restrictions.

Is there no way to "undo" the BES link to my company without doing the tricks described above? Even if I ask the IT department to free my phone? Can my company "restore" my phone to "new" mode, or at least non-BES mode?

I feel like my company has more control over my device than I do -- permanantly! I feel like I ruined my brand new blackberry...

John Clark · 10-30-2007, 11:37 PM

You can get rid of most of the policy restrictions on your device with this method. The only thing this won't do is unlock any firewall restrictions placed on the device. Usually keystroke injection and browser filters are set to deny and can't be changed (you could have more.) Other than those all policies restrictions will be opened up.

mat123 · 10-31-2007, 07:46 AM

Cool -- But I was wondering if my corp BES admin should be able to remove all restrictions and then "free" my phone or do I HAVE to do the "IT Removal" procedures you provided above?

Thanks again!

CanuckBB · 10-31-2007, 10:07 AM

Quote:

Originally Posted by mat123

Cool -- But I was wondering if my corp BES admin should be able to remove all restrictions and then "free" my phone or do I HAVE to do the "IT Removal" procedures you provided above?

Thanks again!

As John mentioned, having IT push down the default policy will remove most restrictions, but not all.

mat123 · 11-01-2007, 04:26 PM

Ok, IT Dept says they unlinked me from the BES. All security settings seem to be editable (including keystroke injection). I no longer can send company email though it is still an option when I compose (it simply doesn't get sent).

Should I still do the "Remove IT Policy" procedure to ensure they don't re-link my BB without me knowing or is what they did good enough? Or would I have to go through the whole "Enterprise Activation" process for them to regain control?

Thanks!!

John Clark · 11-01-2007, 04:30 PM

NO! Don't do the Remove IT Policy procedure. If you can edit everything including keystroke injection you are good to go.

To get rid of your BES mail just go to Options >Advanced Options >Service Books and delete any service books that start with "Desktop." That will get rid of everything.

mat123 · 11-01-2007, 04:38 PM

Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Quote:

Originally Posted by John Clark

NO! Don't do the Remove IT Policy procedure. If you can edit everything including keystroke injection you are good to go.

To get rid of your BES mail just go to Options >Advanced Options >Service Books and delete any service books that start with "Desktop." That will get rid of everything.

Awesome! Thanks!