hey all...
I called the 800 number from
Verizon Wireless Blackberry - Your World in One Place and asked if there was any way i could get the phone for less than full retail even though im not eligible for upgrade just yet... the rep blind transfers me to a regular customer service rep, who was very helpful (as usual, i must say)... the CRC took a while to review my account and she finally went to ask her supervisor if she could do better than full retail (without my asking) for me...
the sup OKd the 2-year price as long as i re-up for 2 years... according to the rep and her sup, they can only do this in the store for me because they cant override the NE2 in the call center, so I have to wait for 5/28 anyway.
the rep "noted my account" and "will call me on the 28th"
i was sure to get the reps name and extension...
any comments on this whole thing?
anyone think i can call the 800 number and have them sell it to me based on the account notes?