Alright...so I just got my blackberry earlier this week. I set custom ringtones for people, and it worked great. Then I synched with outlook today, and my custom ringtones no longer work. I did a battery reset, I deleted all my exceptions in the profiles menu and reset them, and still no luck. So I tried it from one number that has a custom ring, and it worked great...then I had a friend who has a custom ringtone set call me and it didn't work for him. I looked at the numbers, and saw that the format was different; the one that worked was just XXXXXXXXXX and the other that didn't work was (XXX) XXX-XXXX, so I changed them to the first format and had him call again. Still no luck. I did another battery reset after that, and had him call again and still no joy. Help!!!
EDIT: Ok so I added my friend as a new contact (so there were two listings for him) and changed the ringtone and it worked. Then I copied the number from the new listing and pasted it in the old listing and deleted the new listing, and it worked just fine. So....yeah? Did that make sense? Thoughts?
Ringtone help
