I have a 9930 user reporting that anytime he makes or receives a call on his phone, the backlight goes out immediately, and no keypress will bring it back. I've never run into this one before. Is there a phone setting somewhere I don't know about? To the best of my knowledge, the device functions normally in all other aspects.
Re: 9930 Screen goes dark immediately on phone calls
Howdy.
I don't "think" your issues can be resolved by a setting on the actual device. Check out this document- btsc.webapps.blackberry.com/btsc/KB28451.... ALSO
It has been my personal opinion with the OS 7 devices... software reloads and updates can correct the majority of these "BUGGED" issues.