BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-05-2008, 03:29 PM   #1
beep brap doop
New Member
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: t-mobile
Posts: 5
Default bb messenger issues

Please Login to Remove!

so i've been scouring the web for a solution--and still to no avail:

i'm been trying to add my contacts in bb messenger for days and days now, and their names are still under the pending category. if my friends try to add me, it's the same issue. they also have said they've never even received requests from me. i'm sending these requests via PIN. or at least, i think i am.

and just now, this request bounced back to me in my email???

this is probably a stupid question. sorry. ;)
Offline  
Old 08-05-2008, 03:31 PM   #2
sgtcasey
BlackBerry Extraordinaire
 
Join Date: May 2007
Location: New Mexico
Model: 8320
OS: 4.5.0.55
Carrier: T-Mobile
Posts: 1,461
Default

1. Do you have a data plan? No data plan, no BB messenger. On both sides.
2. Are you adding your friends by their Blackberry PIN number? The BB messenger is only for communication between Blackberry devices and only by using each Blackberry's unique PIN number.
3. What does the message you got back say?

Dave
Offline  
Old 08-05-2008, 03:34 PM   #3
beep brap doop
New Member
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: t-mobile
Posts: 5
Default

yes, i have a data plan. and so do my friends.

right now i sent a request to my friend via PIN and i received a request from POSTMASTER @ myworkemaildomain.com. so bizarre.

the email i got back just looked like your typical bounced back email... i deleted it, stupidly, but it didn't say much... it looked like it was also from my work domain email, though.
Offline  
Old 08-05-2008, 03:36 PM   #4
sgtcasey
BlackBerry Extraordinaire
 
Join Date: May 2007
Location: New Mexico
Model: 8320
OS: 4.5.0.55
Carrier: T-Mobile
Posts: 1,461
Default

When did you activate the Blackberry data plan? It can take up to 48 hours (rare, but it happens) for everything to work correctly.

Are you adding a contact this way?

Go to BB Messenger, press the Menu key and select Add a Contact..., then typing in the PIN number of the other person's Blackberry?

Dave
Offline  
Old 08-05-2008, 03:37 PM   #5
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Sounds to me like you're actually sending the request via email... but you're putting in the PIN number instead of an email address and your work mail server is freaking out about it.

Open BB Messenger
Click Menu Button
Choose 'Add A Contact'
Type in the PIN number... and make sure you choose PIN: abcd1234 instead of Email: abcd1234
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 08-05-2008, 03:41 PM   #6
tpoon
Thumbs Must Hurt
 
tpoon's Avatar
 
Join Date: Apr 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 65
Default

Penguin process is correct, but make sure that your friends email addresses are also in your Address Book, in order for you to add them and vice versa.

Happily syncing to BES with The Message Center Exchange Hosting
Offline  
Old 08-05-2008, 03:41 PM   #7
beep brap doop
New Member
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: t-mobile
Posts: 5
Default

aw, crap. you're right, penguin3107.

....thanks..... *hides in corner again*
Offline  
Old 08-12-2008, 06:56 PM   #8
camaxtli
Thumbs Must Hurt
 
camaxtli's Avatar
 
Join Date: Jul 2006
Location: Traffic
Model: 9780
OS: 5.0.0.921
PIN: a colada
Carrier: Tmobile
Posts: 157
Default

Thanks penguin this worked for me too. I was just searching for this answer after 2 days of trying to add a contact but just wouldn't take.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


1PC × PR ELECTRONIC 2211 ANALOG CALCULATOR PR2211EC2A2 Ser.No. 885175 picture

1PC × PR ELECTRONIC 2211 ANALOG CALCULATOR PR2211EC2A2 Ser.No. 885175

$85.00



Columbus Instruments BP-2 Veterinary Automatic Blood Pressure Monitor picture

Columbus Instruments BP-2 Veterinary Automatic Blood Pressure Monitor

$199.94



USED Foxboro 556-9-30 Pneumatic Analog Computer St.C 3-15 PSI picture

USED Foxboro 556-9-30 Pneumatic Analog Computer St.C 3-15 PSI

$125.00



Schneider PLC TWIDO TM2AMM6HT ANALOGUE I/O MODULE 20mA 24VDC Missing Terminal picture

Schneider PLC TWIDO TM2AMM6HT ANALOGUE I/O MODULE 20mA 24VDC Missing Terminal

$156.00



SCHNEIDER Twido TWDAMI2HT Analog 2 in 0-10v, 4-20ma Module PLC Modicon picture

SCHNEIDER Twido TWDAMI2HT Analog 2 in 0-10v, 4-20ma Module PLC Modicon

$119.99



SCHNEIDER Twido TW2AMI2HT Analog 2 in 0-10v, 4-20ma Module PLC Modicon picture

SCHNEIDER Twido TW2AMI2HT Analog 2 in 0-10v, 4-20ma Module PLC Modicon

$119.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.