[needhelp1111]

I have tried, tried and tried to install the DM on my computer (PC/Vista) and I am not able to open it no matter what. I have done the clean uninstall, have tried to install different versions of DM, with media manager, without, english, multi language, from the CD and from the internet. The closest I can get to opening it is if I right click run as administrator then I get a white box...does anyone have any insight? I'm ready to throw my computer out the window!

[Muddyshoes]

did you ever manage to solve this issue?

[Dubdub]

Originally Posted by needhelp1111

I have tried, tried and tried to install the DM on my computer (PC/Vista) and I am not able to open it no matter what. I have done the clean uninstall, have tried to install different versions of DM, with media manager, without, english, multi language, from the CD and from the internet. The closest I can get to opening it is if I right click run as administrator then I get a white box...does anyone have any insight? I'm ready to throw my computer out the window!

Maybe this will help?

KB02206-How to perform a clean uninstall of the BlackBerry Desktop Software