[trevo112]

im trying to exchange my storm for a new one because the ear poiece is messed up but i have the .132 os and he said i need to put it back to 75 to exchange it. i cant find a thread that shows how to do it. i downloaded the os back on my computer but my device manager wont recognize it as an update. please help

[e1000]

Originally Posted by trevo112

im trying to exchange my storm for a new one because the ear poiece is messed up but i have the .132 os and he said i need to put it back to 75 to exchange it. i cant find a thread that shows how to do it. i downloaded the os back on my computer but my device manager wont recognize it as an update. please help

FAQ's section.

How do I downgrade the OS on my BlackBerry? - BlackBerryFAQ

[trevo112]

thank you. i guess i could have looked there lol.