[YoYoSlap]

This is third time my storm did this and not responsive. have to pull battery.

using .76

[FergyindaATL]

Definitely a hardware issue.

[NJBlackBerry]

Absolutely - get a replacement.

[YoYoSlap]

shoot. i thought someone was gonna say that. i really have no other problems with this phone and was not planning on exchanging.

[YoYoSlap]

how do i explain problem to them. they are not the most understanding if you know what i mean. they will tell me its a software problem especially if it happens randomly and will not happen while i show to them

[jsntrenkler]

It's a software issue! ... I have had it happen on both of my storms, it normally goes away when you tap the call button.