|
|
|
 |
|
11-13-2008, 08:48 PM
|
#1
|
|
Thumbs Must Hurt
Join Date: Jan 2007
Model: 9530
Carrier: V
Posts: 54
|
Verizon ?? -_-
Please Login to Remove!
Verizon requires huge deposit for new customers and everything i have read about them says they have terrible customer service..
Only reason i wanted to switch was for the storm. but looks like im not going to
|
|
Offline
|
|
|
11-13-2008, 08:50 PM
|
#2
|
|
iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
|
Deposit? I've never heard of that...
__________________
No longer a BES Admin, but it was fun while it lasted!
|
|
Offline
|
|
|
11-13-2008, 08:53 PM
|
#3
|
|
Guest
|
Some carriers will require a deposit if you are a new customer with no billing history and/or your credit rating is low.
Verizon does this.
|
|
|
|
|
11-13-2008, 08:54 PM
|
#4
|
|
iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
|
Ahhhhhh. Got it. Thanks.
__________________
No longer a BES Admin, but it was fun while it lasted!
|
|
Offline
|
|
|
11-13-2008, 08:54 PM
|
#5
|
|
Talking BlackBerry Encyclopedia
Join Date: Apr 2008
Model: Tour
PIN: N/A
Carrier: Verizon
Posts: 279
|
Nonsense-their customer service is FANTASTIC! A few months ago I was unable to pair my 8830 to a new car I purchased and Verizon offered to send a tech to my house to fix the problem, at no charge! Before that they mailed me a new 8830 after I had owned mine for almost 12 months as a free replacement to see if that would work!
|
|
Offline
|
|
|
11-13-2008, 08:54 PM
|
#6
|
|
Thumbs Must Hurt
Join Date: Apr 2006
Location: TX
Model: 9530
Carrier: VZW
Posts: 114
|
trolling?
There have been several reviews about customer service with the various carriers and Sprint came out on top in the last review and Verizon was right up there as usual.
If you dont want the storm, that is your choice, not sure what youre wanting out of this post other than attention.
|
|
Offline
|
|
|
11-13-2008, 09:22 PM
|
#7
|
|
BBF Moderator
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
|
Wirelessly posted (Verizon 8830)
Their customer service is OK. If it is an issue I can solve here, I try that first
__________________
------
Follow @akosnitzky on Twitter
LET'S GO CANES!
|
|
Offline
|
|
|
11-13-2008, 09:48 PM
|
#8
|
|
Thumbs Must Hurt
Join Date: Jan 2007
Model: 9530
Carrier: V
Posts: 54
|
..what need would i have for attention?
I really just wanted to be assured that i would not regret switching to Verizon. I wasnt trying to tell anyone that verizon was no good. I wanted people to tell me that it WAS good and that i should switch.
But I've been reading that they want $1000 deposit and that after a year you would get it back after you hassle verizon about it
|
|
Offline
|
|
|
11-13-2008, 09:51 PM
|
#9
|
|
iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
|
Have you actually contacted them to find out, or are you only going by what you've read? It might be worth calling them or stopping into a store to see what they really tell you.
All carriers have issues with their customer service from time to time. I've had both exceptional experiences and ones that made me want to slam the phone down...and I deal with all the major carriers for work. Best thing you can do is read the fine print, ask questions, don't assume, and come here for help first.
__________________
No longer a BES Admin, but it was fun while it lasted!
|
|
Offline
|
|
|
11-13-2008, 09:56 PM
|
#10
|
|
Knows Where the Search Button Is
Join Date: Mar 2007
Location: NJ/NYC
Model: 9930
Carrier: Verizon
Posts: 46
|
Deposits are not unheard of, it really does depend on your credit. $1000.00 is ALOT, but a friend of mine required a $500 deposit, per line! As for CS, I'm new to Verizon, but so far, so good, but I haven't had any major problems, just waiting for the Storm.......
__________________
"Never vote for the best candidate, vote for the one who will do the least harm."
|
|
Offline
|
|
|
11-13-2008, 10:05 PM
|
#11
|
|
Thumbs Must Hurt
Join Date: Jan 2007
Model: 9530
Carrier: V
Posts: 54
|
Well when i called i asked 2 question that were pretty dumb.. but i still had the right 2 ask.
I first asked my first question: Is it possible to have my own line if I'm 17.
She says no
I then ask: Do you offer any Prepaid plans?
She said no, Bye.. and i was disconnected.
This made me lose alot of faith in verizon. Even tho i pretty much new the answers to my question, I still shouldnt have been hung up on.
|
|
Offline
|
|
|
11-13-2008, 10:07 PM
|
#12
|
|
iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
|
True, you should have at least been treated with respect, but you cannot enter into a contract until you are 18.
__________________
No longer a BES Admin, but it was fun while it lasted!
|
|
Offline
|
|
|
11-13-2008, 10:13 PM
|
#13
|
|
Thumbs Must Hurt
Join Date: Jan 2007
Model: 9530
Carrier: V
Posts: 54
|
Yea but what sucks is that if i wait until im 18, i still will have little to no credit and will be faced with a $1000 (or maybe less idk) deposit
My best bet is to find a solution to an unlocked one from a different carrier that will work on Tmobiles GSM
|
|
Offline
|
|
|
11-13-2008, 10:13 PM
|
#14
|
|
Thumbs Must Hurt
Join Date: Sep 2008
Location: South Dakota
Model: 9530
PIN: N/A
Carrier: vzw
Posts: 170
|
I can now see why they wanted a deposit on you. I have been a verizon customer for 6 years and I have nothing but great praise for them.
|
|
Offline
|
|
|
11-14-2008, 08:25 AM
|
#15
|
|
Guest
|
Quote:
Originally Posted by aka1234
Yea but what sucks is that if i wait until im 18, i still will have little to no credit
|
Welcome to the real world.  |
|
|
|
|
11-14-2008, 10:58 AM
|
#16
|
|
BlackBerry Extraordinaire
Join Date: Oct 2006
Location: Prescott, AZ
Model: 8900
OS: 5.0.0.411
Carrier: Tmobile
Posts: 1,641
|
Vzn needed a deposit from my son (Navy) whose prior personal cellphone history was in Italy. He had no credit history in the US on his own. He's 23.
__________________
BB 8900 Tmobile, Moto Droid Verizon
|
|
Offline
|
|
|
11-14-2008, 11:07 AM
|
#17
|
|
Thumbs Must Hurt
Join Date: Jan 2008
Location: Georgia
Model: 8330
OS: v4.5.0.77
Carrier: verizon
Posts: 100
|
I've been with Verizon since they purchased Cellular One in '03. Experienced nothing but good coverage and good customer service. The problem with the younger generation is they want everything today and aren't willing to work for it (ie: credit history).
|
|
Offline
|
|
|
11-14-2008, 11:50 AM
|
#18
|
|
Thumbs Must Hurt
Join Date: May 2007
Location: TX
Model: 9530
Carrier: Verizon
Posts: 66
|
Another important thing to keep in mind when dealing with a customer service representative is that they can have good days and bad days.
I'm currently on T-Mobile, and for the most part, their CS is outsanding - I get priority service (I'm pushed the to the "front of the line" when I call in since I've been with them when VoiceStream was created).
At the same time, I have dealt with some reps who were less than helpful and rude - no matter where you go, you'll almost always find the "bad apple" in the group.
__________________
-k-
|
|
Offline
|
|
|
11-14-2008, 11:59 AM
|
#19
|
|
Thumbs Must Hurt
Join Date: Feb 2008
Location: Indianapolis
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 77
|
Quote:
Originally Posted by michael12005
Nonsense-their customer service is FANTASTIC!
|
Same here! |
|
Offline
|
|
|
11-14-2008, 02:03 PM
|
#20
|
|
Talking BlackBerry Encyclopedia
Join Date: Jan 2007
Location: Chicago, IL
Model: 9530
PIN: 304fcd63
Carrier: Verizon
Posts: 408
|
Quote:
Originally Posted by aka1234
Yea but what sucks is that if i wait until im 18, i still will have little to no credit and will be faced with a $1000 (or maybe less idk) deposit
My best bet is to find a solution to an unlocked one from a different carrier that will work on Tmobiles GSM
|
The HIGHEST possible deposit at Verizon is $400. And this would be due to having extremely poor credit as Verizon has rather loose deposit standards.
__________________
Email me with all your VZW Blackberry needs
Need a Blackberry or plan change? Shoot me a email and I can help!
|
|
Offline
|
|
|
|
