First you can only have one sync app installed on your mac, so pick one, PM or MS. If you have both they will conflict and you will be in a world of hurt. Make sure you backup your files prior to removing one of the apps.
The syncing apps don't always transfer over all your contact information. First step is to go to the web site of the app you keep and see which information gets synced. For example PM will only transfer home address or business address, but not both.
Second if you can find a map of what field on your BB corresponds to the sync software you choose that will be helpful. If you cannot find a map then create a test record and put unique info in that field and then sync it. Compare what is on your BB to what is on your mac.
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