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Old 12-06-2010, 11:30 PM   #1
junyannn
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Default Video Camera and Video not functioning.

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1st ; When I record video, my phone will hang awhile after I press record. Then it will say recording fail.

2 ; When I play a video, my phone will auto restart. Not once. Everytime I play a video. I tried restarting my phone, it still doesn't work for both.

Anyone can help me solve this 2 problems please? Thanks
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Old 12-06-2010, 11:45 PM   #2
junyannn
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Default Re: Video Camera and Video not functioning.

Another problem. When I go into my Apps World - Top25, it only shows RecentlyUpdate. I can't scroll to others. Isit a bug?
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Old 12-14-2010, 07:02 PM   #3
JimScar
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Default Re: Video Camera and Video not functioning.

The video issues could be due to a faulty or slow micro SD card. Not sure if that could cause your Apps World issue though. You might try checking for an OS update. Or doing a complete wipe (backup your contacts first!). Menu >> Options >> Security Options >> Security Wipe >> select all items >> type "blackberry" (minus the quotes) into the box >> select "Wipe"
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Old 12-14-2010, 07:46 PM   #4
Nworkp
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Default Re: Video Camera and Video not functioning.

I think you have to go to service center cause this look like hardware issues(camera).
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Old 12-15-2010, 09:26 PM   #5
junyannn
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Default

Owhh,if I untick the contacts, I only choose media card, my contact will not be deleted right? Or can I just reformat my software using the desktop manager? It should be better huh?
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Old 12-16-2010, 11:05 AM   #6
junyannn
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Default Re: Video Camera and Video not functioning.

I tried upgrading to a newer version. Cant play the video and record video also. Same thing, my dvice keep restarting. :(
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Old 12-16-2010, 09:52 PM   #7
junyannn
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Default Re: Video Camera and Video not functioning.

I wipe my application and end up my video can play dy. Nw left the video camera problem. Sighh
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Old 12-18-2010, 04:35 PM   #8
AndyLee
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Default Re: Video Camera and Video not functioning.

Call the service center and if your Torch is less than 30 days, they will replace it for FREE.
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Old 12-19-2010, 01:07 AM   #9
junyannn
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Default Re: Video Camera and Video not functioning.

40days dy. How? If want replace need pay now?
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