BlackBerry Forums Support Community - View Single Post - Q10 will not select WPA-PSK but Z10 does

earlexitc · 06-05-2013, 05:53 AM

Hello all,

I have several Q10 handsets that will not connect to my main office Wi-Fi.
The Wi-Fi is running WPA-PSK, however 10.1 Blackberry OS insists it is actually WPA2-PSK. So, authentication fails every time.

I tried adding the network manually with the security type set to 'WPA/WPA2 personal' but it still will not authenticate.

However two Z10 handsets automatically connected and authenticated OK using WPA-PSK (their Wi-Fi information screen shows WPA Personal as the security type).

Is it a difference between the OS 10 and 10.1 or something else?
Do they share the same Wi-Fi chip etc.?

The Wi-Fi system uses Motorola AP-5131 routers.

Paul Robins.

06-05-2013, 05:53 AM	#1
earlexitc New Member Join Date: Jun 2013 Model: Q10 PIN: N/A Carrier: Vodafone UK Posts: 3	Q10 will not select WPA-PSK but Z10 does Please Login to Remove! Hello all, I have several Q10 handsets that will not connect to my main office Wi-Fi. The Wi-Fi is running WPA-PSK, however 10.1 Blackberry OS insists it is actually WPA2-PSK. So, authentication fails every time. I tried adding the network manually with the security type set to 'WPA/WPA2 personal' but it still will not authenticate. However two Z10 handsets automatically connected and authenticated OK using WPA-PSK (their Wi-Fi information screen shows WPA Personal as the security type). Is it a difference between the OS 10 and 10.1 or something else? Do they share the same Wi-Fi chip etc.? The Wi-Fi system uses Motorola AP-5131 routers. Paul Robins.
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