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Old 06-13-2008, 10:29 AM   #1
JSanders
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Default June 21-22 North American RIM Scheduled Maintenance

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Three notices for June 21-22 weekend. None of these notices refer to BIS 2.5, but I am thinking this is all moving in that direction... you will note a seperate notification for the Asia Pacific region specifically references BIS 2.5 feature activation (woo-hoo!).

1) Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service (v2.x) Account Integration service for subscribers of *The Americas BIS 2.x (MULT)


Maintenance Summary: BlackBerry Internet Service v.2.4 - administrative maintenance

Impact: BlackBerry Internet Service subscribers may be unable to receive messages from integrated email accounts during the maintenance.
  • Change Window Start Date and Time: 21 June 2008 02:00:00 (EDT)
  • Change Window End Date and Time: 21 June 2008 06:00:00 (EDT)
  • Estimated Duration of Service Impact: 1 hour(s) and 0 minute(s)
  • % of Subscribers Affected: 100.00 (estimated)
Purpose: Server Upgrade

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
*************************

2) Critical-S1 Severity Maintenance (New) for BlackBerry Relay service for subscribers of *The Americas Network (MULT)

This message is to inform you of scheduled network maintenance.

Maintenance Summary: BlackBerry Infrastructure v3.3 upgrade to v3.4 (contingency ticket for BBCHG25065)

Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0364]

Ticket Number: BBCHG35537
  • Change Window Start Date and Time: 22 June 2008 02:00:00 (EDT)
  • Change Window End Date and Time: 22 June 2008 06:00:00 (EDT)
  • Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
  • % of Subscribers Affected: 100.00 (estimated)
Purpose: RIM Software Upgrade
*************************

Critical-S1 Severity Maintenance (New) for BlackBerry Internet Service (v2.x) Email service for subscribers of *The Americas BIS 2.x (MULT)
Sent: Jun 12, 2008 3:31 PM

This message is to inform you of scheduled network maintenance.

Maintenance Summary: BlackBerry Internet Service v2.4 - database administrative maintenance (contingency ticket for BBCHG34511)

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
  • Change Window Start Date and Time: 22 June 2008 02:00:00 (EDT)
  • Change Window End Date and Time: 22 June 2008 06:00:00 (EDT)
  • Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
  • % of Subscribers Affected: 100.00 (estimated)
Purpose: RIM Software Testing
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