BlackBerry Forums Support Community - View Single Post - Z10: Password (may have) reset itself + can not use keyboard

TDM · 04-02-2016, 01:54 PM

I have downloaded blackberry link & am trying to back up my phone, but it asks me to enter my password and then leaves me with a loading message (it's been like that for a while, now).

Is the waiting period waiting for my phone to backup or is it an issue with my phone? It's been like that for about ten minutes.

04-02-2016, 01:54 PM	#3
TDM New Member Join Date: Apr 2016 Model: Z10 PIN: N/A Carrier: Koodo Posts: 4	Re: Z10: Password (may have) reset itself + can not use keyboard I have downloaded blackberry link & am trying to back up my phone, but it asks me to enter my password and then leaves me with a loading message (it's been like that for a while, now). Is the waiting period waiting for my phone to backup or is it an issue with my phone? It's been like that for about ten minutes.
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