BlackBerry Forums Support Community - View Single Post - Anyone using Straight Talk or Cricket? Does it just quit?

aiharkness · 03-29-2015, 07:45 PM

A couple of additional thoughts....

The regular carrier rep never did know much about BlackBerry. Now they don't seem to have absorbed the fact that BB10 uses regular mobile data and not BIS. For you, the user, if the carrier supports smartphones, it should support BB10 models. If they say the BlackBerry is the problem, then they are shifting blame, ignorant, or just making it up as they go along.

When you try SMS or MMS again and have trouble, look at the network type. If you have the ability to manually select, change it and try again. For example I have had intermittent trouble sending SMS when on 4G LTE. When it happens, I switch to 4G and it works.

03-29-2015, 07:45 PM	#3
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Anyone using Straight Talk or Cricket? Does it just quit? A couple of additional thoughts.... The regular carrier rep never did know much about BlackBerry. Now they don't seem to have absorbed the fact that BB10 uses regular mobile data and not BIS. For you, the user, if the carrier supports smartphones, it should support BB10 models. If they say the BlackBerry is the problem, then they are shifting blame, ignorant, or just making it up as they go along. When you try SMS or MMS again and have trouble, look at the network type. If you have the ability to manually select, change it and try again. For example I have had intermittent trouble sending SMS when on 4G LTE. When it happens, I switch to 4G and it works. __________________ - Ira
Offline