BlackBerry Forums Support Community - View Single Post - Blackberry Classic stays connected to network but loses internet access

tsac · 08-21-2018, 08:30 PM

Ok another thought. The general ip address used on a cell phone are ( can be ) static and in most cases works without any issues. such as 192.168.1.71. If the router has issues with the address it will connect but not allow data to flow. It might help to check and if in static mode switch to DHCP mode. This will allow the phone to ask for an address that's available.

APN issues without a carrier data service
the other issue could be the APN used on the phone. The explanation is long so I listed a link to show the steps to change or check.

https://apn.gishan.net/en/apn/att/blackberry-classic

This is ATT stuff so check with your carrier if different.

08-21-2018, 08:30 PM	#26
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: Blackberry Classic stays connected to network but loses internet access Ok another thought. The general ip address used on a cell phone are ( can be ) static and in most cases works without any issues. such as 192.168.1.71. If the router has issues with the address it will connect but not allow data to flow. It might help to check and if in static mode switch to DHCP mode. This will allow the phone to ask for an address that's available. APN issues without a carrier data service the other issue could be the APN used on the phone. The explanation is long so I listed a link to show the steps to change or check. https://apn.gishan.net/en/apn/att/blackberry-classic This is ATT stuff so check with your carrier if different. __________________ Z10 on BES Z10 on BIS Last edited by tsac; 08-21-2018 at 08:32 PM..
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