Thanks for the offer TonyG3.
We're ok with emailing tokens, as our helpdesk occasionally has to do it for replacement devices, and the app itself works just fine, as does installing & using a token. Just the installing the app alone causes the problem with email on BES accounts.
We've been speaking to RSA, and they've been able to reproduce the problem with the Tour, as well as with OS 5.0, which they're testing, so it's kind of a big deal for them as well now. They're working with RIM to find out what's changed between the 4.7 on the Storm, and the 4.7 on the Tour or the 5.0 betas.
As it is, we deployed one of our Tours last week, and gave the user two of the old hard cards, as he's ok with using those for now until the BB RSA issue's resolved.
Still, lag and all, the Tour is a big enough leap past the 8830, that I can see it being popular once it "officially exists" here.
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