Interestingly enough, I logged into my account yesterday and saw that BroadbandAccess Connect and EVDO was already enabled on my account. I simply installed the upgrade, did a *22899 and everything is great! I didn't have to call CS at all. I've got 1XEV on my display, can send receive messages, surf, and get calls. No issues whatsoever.
Guess I'm lucky or something!