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Old 05-17-2005, 07:22 AM   #13
Grumpy Moderator
NJBlackBerry's Avatar
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948

If the BB is completely wiped out, it will have a funky icon on it with a code "507" - which means no operating system is found.

There is a sticky thread in the General Discussion forum about Version 4.0; it has the locations for every carrier on where to download the latest and greatest handheld OS. Find the right one, download it and execute it.

Then restart Desktop Manager - it should work.

Good luck!