Your missing Service Books in your blackberry, I had this issue before with my 950.
Do you have any backups of your unit? If you do, go to your restore menu in intelisync and click on advanced, then only select the service books to be restored on your blackberry.
Or. You can call your network providers blackberry division, and have them re-send all of your service books, tell them you accidentally deleted them, they wont care.