Thread: Backup Problem
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Old 05-28-2009, 04:25 PM   #4
jimfraser
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Location: Toronto Canada
Model: Q10
OS: 10.2.1.21
Carrier: Rogers
Posts: 439
Default Still Backup Problems

Quote:
Originally Posted by jimfraser View Post
No, not an IT Policy. I checked this morning. Did not think so as I have had no problem upgrading the OS and getting reiniatilized.
It was suggested that I upgrade to DM 4.7 from 4.6. Not sure that that would be the issue. Also I read some where on this forum that using DM 4.7 with the Bold may creat issues on an OS upgrade.
I will go into WordToGo again and actually change the preferences and save. It may be a corrupt WordToGo preferences file that is corrupted, as that is where the backup fails each time.
It must have been a corrupt WordToGo preferences file. After I went into WordToGo preferences and changed and saved the preferences, I got past WordToGo preferences on the backup. Still not backed up however, now I get 75% through, but the backup stops on Browser Folders and will not complete.
Not sure how to fix Browser Folders file.
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