BlackBerry Forums Support Community - View Single Post - Blackberry Classic stays connected to network but loses internet access

horhota · 08-19-2018, 01:38 PM

Thank you to everyone who has contributed to this discussion. I agree with aiHarkness that we have tried everything we could think of and in the end we are unable to resolve the problem. I did pursue the option of downgrading the BB10 OS but I could only go back as far as BB10.3.3.2049 which is very close to what the phone had in the first place. Every older version I tried came up as a "blocked OS".
After the downgrade the phone had the same issues. It's disappointing not to fix the problem because I liked a lot of what I found in the phone. I certainly appreciate all the time and suggestions tsac and aiHarkness put into this and am grateful for this forum for giving me the chance to discuss the problem with others. Again, a hearty "thank you' and it was a pleasure working with you all.

08-19-2018, 01:38 PM	#21
horhota Knows Where the Search Button Is Join Date: Aug 2018 Model: Class PIN: N/A Carrier: None-wifi Posts: 17	Re: Blackberry Classic stays connected to network but loses internet access Please Login to Remove! Thank you to everyone who has contributed to this discussion. I agree with aiHarkness that we have tried everything we could think of and in the end we are unable to resolve the problem. I did pursue the option of downgrading the BB10 OS but I could only go back as far as BB10.3.3.2049 which is very close to what the phone had in the first place. Every older version I tried came up as a "blocked OS". After the downgrade the phone had the same issues. It's disappointing not to fix the problem because I liked a lot of what I found in the phone. I certainly appreciate all the time and suggestions tsac and aiHarkness put into this and am grateful for this forum for giving me the chance to discuss the problem with others. Again, a hearty "thank you' and it was a pleasure working with you all.
Offline