[jamstyles]

Had this same issue and could not access pics from BB with the following situation:

-NO media card
-BB Desktop Software 6.0 (latest)

All 'answers' on net mostly state moving pics from internal memory to SD card to access.

WORK-AROUND (if you are willing to install/uninstall some software on your PC):

-Download older version of BB Desktop Manager (I used 5.0; 4.3 should also work)
-Install, launch, and then launch Media Manager from the Desktop Manager interface
-Old interface allows you to see your BB, including BOTH media card (if installed) AND device memory
-Select and copy the images from *My Devices > Device Memory* up to "My Media > Pictures" (using the "Copy Up" button)
-These pics will then be available on your hard drive (for me, a folder was created at C:\Documents and Settings\Administrator\My Documents\My Pictures\Devices Download Files)

Good luck to all!

EDIT: make sure you check the box during download to INCLUDE the ROXIO MEDIA MANAGER download!