[jimfraser]

I have upgraded my OS many times and am currently on the most recent "official" OS .266. Every time I have upgraded, (I use Desktop Manager. I find it gets me reinitialized on the BES, while loader.exe does not) my data, files and programs have automatically been backed up, deleted from my 9000, and have been restored to my Bold without a problem.
However I have never been able to do a manual backup on DM (not part of the OS upgrade process). When ever I try to do a manual backup, the process starts, but stops only part way through at WordToGoPref. The back up stops there with the message "Error Error backing up database(s) ".
I had never used wordtogo, so today I registered, upgraded to the most recent version, actually imported a document and opened it, went into preferences, did a battery pull. I tried a backup on DM and still the back up stops at wordtogo preferences, with the foregoing error message.
I may want to downgrade to a lower OS and am nervious to do so without a manual backup (as a backup) in case the downgrade gets messed up.