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aiharkness · 01-27-2011, 05:21 PM

What is the error?

How did you "restart" the BlackBerry?

If you didn't do a hard reset, then do it now. A hard reset is a battery pull, done with the power on, and a wait of at least 30 seconds before replacing the battery.

If you still get an error, post the error message.

Either way, post back. The hard reset will likely fix things at least for now. If you get the error again there will be some more troubleshooting required.
Posted via BlackBerryForums.com Mobile

01-27-2011, 05:21 PM	#2
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Problems with music What is the error? How did you "restart" the BlackBerry? If you didn't do a hard reset, then do it now. A hard reset is a battery pull, done with the power on, and a wait of at least 30 seconds before replacing the battery. If you still get an error, post the error message. Either way, post back. The hard reset will likely fix things at least for now. If you get the error again there will be some more troubleshooting required. Posted via BlackBerryForums.com Mobile Last edited by aiharkness; 01-27-2011 at 05:23 PM..
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