BlackBerry Forums Support Community - View Single Post - Persistent trouble when trying to 'sync' iTunes (music) with my Blackberry

Slidgley · 12-14-2009, 01:45 PM

When I connect my blackberry via the USB cord, Blackberry Desktop Manager opens (as I should do) YET a window shortly pops up saying;

'This BlackBerry® device requires mass storage mode to sync your music files. Turn it on in your device options, reconnect your device and try again to sync with your media card.'

So, I do as advised. I open my device options on my Blackberry and apply mass storage mode. I have tried several times and the window persists to appear stating the above...feel like I'm hitting a brick-wall!

Help!

S

12-14-2009, 01:45 PM	#1
Slidgley New Member Join Date: Dec 2009 Model: 8800 PIN: N/A Carrier: Don't know Posts: 8	Persistent trouble when trying to 'sync' iTunes (music) with my Blackberry Please Login to Remove! When I connect my blackberry via the USB cord, Blackberry Desktop Manager opens (as I should do) YET a window shortly pops up saying; 'This BlackBerry® device requires mass storage mode to sync your music files. Turn it on in your device options, reconnect your device and try again to sync with your media card.' So, I do as advised. I open my device options on my Blackberry and apply mass storage mode. I have tried several times and the window persists to appear stating the above...feel like I'm hitting a brick-wall! Help! S
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