Quote:
Originally Posted by sagobro
i actually dropped my curve pretty hard on the pavement a couple days after i got it. there was a pretty big scratch on the top left right above the screen. i was pretty bummed.
to make a long story short, i called up at&t, said the device was deffective, had the rep put a huge note on my account saying that any corporate store had to honor my exchange.
i went to the store first thing in the morning with my tainted curve. moment of truth came when the sales rep completely missed the huge scratch and gave me a new curve.
a cracked screen is going to be a lot harder to diguise but you know what, it's worth a try. worst thing they say is that you can't exchange it. it's not the most honest thing to do but you know what, cingular/at&t has screwed me on several bils.
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you know, ppl that do what you did, slowly, but surely - cost companies big bucks which eventually trickle down to consumers.
pick up your phone and live with the scratch.