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dvation · 01-12-2010, 08:49 AM

Last night my Tour gave me the dreaded "Reinstall Software 552" error on reboot. After a couple battery pulls I gave up and reinstalled the OS.

Once I did that, I restored from my latest backup.

Now that I'm back up and running, I've noticed that I can send email using BES, but I'm not receiving any new email that shows up in Outlook/Exchange.

I've tried resending the activation emails which obviously don't work because I'm not getting emails and tried resending the service books which also didn't seem to help.

What should I try next?

01-12-2010, 08:49 AM	#1
dvation New Member Join Date: Jan 2010 Model: 9630 PIN: N/A Carrier: Verizon Posts: 2	Can't receive mail after restoring Please Login to Remove! Last night my Tour gave me the dreaded "Reinstall Software 552" error on reboot. After a couple battery pulls I gave up and reinstalled the OS. Once I did that, I restored from my latest backup. Now that I'm back up and running, I've noticed that I can send email using BES, but I'm not receiving any new email that shows up in Outlook/Exchange. I've tried resending the activation emails which obviously don't work because I'm not getting emails and tried resending the service books which also didn't seem to help. What should I try next?
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