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Old 10-03-2008, 10:16 AM   #13
John Clark
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Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Quote:
Originally Posted by Garias View Post
I have upgraded to the new version with no apparent problems. The only think is that it has rebooted some times on its own, and there is one new icon named Activation that is stack on 83%. any help?
The reboots are caused by conflicting files on your media card. The "Activation" is your BES activation. Rebooting in the middle of that isn't a good thing. If it's stuck, you may need to reactivate. I would remove the media card and then get the device reactivated, then fix the rebooting by backing up all the files, then reformatting your media card in 4.5 and then move files back one folder at a time until you narrow down which folder has the conflicting file(s.)

To cancel the Activation just hit the menu key on the Activation page and hit cancel. Then go to Options >Advanced Options >Service Book and delete all service books that have [Desktop] in them. Then reboot the device and reconnect to DM just as you did during the upgrade. If EA doesn't restart on it's own, then you can call your IT department and get a password to start it wirelessly.
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