Re: email setup
Not sure if this will help everyone or not, some instructions are burried in KB26055 from blackberry (do a search for blackberry KB26055 )
reload the firmware as per usual, then:
Step #2 How to install the email set-up using BlackBerry Desktop Software.
Using the BlackBerry Desktop Software connect the BlackBerry smartphone and back up the device.
Once the smartphone is connected click on applications.
Scroll through the applications and locate email set-up, select the + symbol.
Click apply on BlackBerry Desktop Software.
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I managed to get it working by downgrading to 7.0 from 7.1
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