BlackBerry Forums Support Community - View Single Post - Desktop Manager will not connect/detect my BB

glistengem · 07-04-2011, 07:31 PM

I have tried to connect my storm 9500 to PC... Desktop Manager is syc Organizer But it can not syc Media & Files. It shows a message of "A problem occurred while attempting to connect your Blackberry Device"... & also one thing more that is under Universal Serial Bus Controllers, BlackBerry smartphone is not being found there as well. No Wizard starts when i connect to my pc...

Settings are...
Media Card Support ON
Encryption Mode NONE
Media Tranfer Protocol (MPT) ON
Mass Storage Mode Support ON
Auto Enable Mass Storage Mode when connected ON

Please help me out...!!!!!!!!

07-04-2011, 07:31 PM	#23
glistengem New Member Join Date: Jul 2011 Model: 9500 PIN: N/A Carrier: Engineering Posts: 1	Re: Desktop Manager will not connect/detect my BB I have tried to connect my storm 9500 to PC... Desktop Manager is syc Organizer But it can not syc Media & Files. It shows a message of "A problem occurred while attempting to connect your Blackberry Device"... & also one thing more that is under Universal Serial Bus Controllers, BlackBerry smartphone is not being found there as well. No Wizard starts when i connect to my pc... Settings are... Media Card Support ON Encryption Mode NONE Media Tranfer Protocol (MPT) ON Mass Storage Mode Support ON Auto Enable Mass Storage Mode when connected ON Please help me out...!!!!!!!!
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