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Old 06-15-2008, 08:13 PM   #1
kylix
New Member
 
Join Date: Jun 2006
Location: New York
Model: 8120
Carrier: T Mobile
Posts: 6
Default TMobile UMA Problem

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Hello,

I changed my SIM Card last week then in a couple days I got my all blackberry services back except UMA. In every couple mins, blackberry try to connect UMA, check an ip adress 10.162.128.60 and resolves the name n40.w73.t-mobileuncs.com. I called TMobile today and told them it has been 4 days but I cant connect UMA network. TMobile couldt solve problem. They called RIM. RIM told me the hardcoded UNC server address in SIM card may not be valid. At work I use verizon, at home TWC. From both I cant connect UMA. Because it s Sunday, we could not reach high-level support so RIM will give me a call tomorrow and also to TMobile.



Below there s my advanced wi-fi diagnostic report.

-----Wi-Fi
Current Profile: Home
SSID: Linksys
AP MAC Address: 00:13:10:19:31:9F
Security Type: Open
Association: Successful
Authentication: Successful
Local IP Address: 192.168.100.102
Signal Level: -34 dBm
Connection Data Rate: 48 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 6
Pairwise Cipher: None
Group Cipher: None
Gateway Address: 192.168.100.1
DHCP: SuccessfulPrimary DNS: 24.29.103.15
Secondary DNS: 24.29.103.16
DNS suffix: nyc.rr.com
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate:
Software Token:
L3 Auth:

VPN
Current Profile: Concentrator Address: Contact: N/AAuthentication: N/ASecure Device IP: Status: Error: Link down.Resolving Concentrator: N/AConcentrator IP: Primary DNS: Secondary DNS: DNS Suffix: Secure Subnet Mask: Retry at: Session Lifetime: Re-login at: Failed Login Attempts: Certificate: Software Token:

UMA
Connection Pref.: Mobile Network Preferred
UMA Wi-Fi Available: Successful
Connection: Error
Error Code: W006.9
Status: T-Mobile Network error
Reg. UNC Address:
Registration: Trying...
Authentication: Trying...
Serving UNC Address: n40.w73.t-mobileuncs.com:14001
Security Gateway Address: n40.w73.t-mobilesgws.com
Cell Info.:
Cell. handover to UMA failures: 0
Cell. rove-in failures: 11

BlackBerry Infrastructure
Address Used: //204.187.87.88:443
IP Used: 204.187.87.88:443;31420
Connecting: Successful
Authenticating router: Successful
Authenticating server: Successful
Last Contact At: Jun 15, 2008 20:46
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