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Old 11-27-2008, 12:06 AM   #7
New Member
Join Date: Nov 2008
Model: 8330
Carrier: My Own
Posts: 5

I know that's what is "installed" on my phone. It claims that is installed on my phone, however, I do not believe it is installed on my phone. I believe that because the error occurred in the middle of the installation of, that it thinks is installed while it actually is not (new version is being displayed with the old version actually running). This may or not actually be the case.

In my Desktop Manager, there is no option for "Docs to Go" on the list, which is ALSO a part of why I suspect did not install properly because I would definitely have selected that the first time around in which case it should show up on the list as an option to remove now.

I already know about "JL_Cmder" and I've used it twice to wipe my phone, on top of the wipe option that is available on the phone itself. I've searched the forums countless times and it led me to that tool, which was of no use for what I am trying to accomplish.
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